Your privacy is our priority

bte99's Privacy Policy

Our complete commitment to how your personal information is collected, stored, and kept secure is described in detail in this policy.

This privacy policy applies to users of the bte99 platform (https://bte99.lat). We place the highest importance on protecting your personal information, and this policy clearly describes what types of information we collect, why we collect it, how it is used, and what steps we take to keep your information secure.

By using our services, you agree to the terms of this privacy policy. Please read this policy carefully. If you have any questions, you are welcome to contact our support team.

Effective Date: This policy is effective as of the active launch of the bte99 platform and may be updated as needed.

1 Scope of Information Collection

For the purposes of account registration, managing transactions, and providing services on bte99, we may collect the following types of information:

1.1 Information You Provide Directly

  • Full name and date of birth — for identity verification
  • Email address and mobile number — for communication and security verification
  • Payment information — to process deposits and withdrawals (bKash, Nagad, Rocket, Upay)
  • Identity document details — for identity confirmation where applicable

1.2 Automatically Collected Information

  • IP address and device type
  • Browser information and operating system
  • Browsing behavior on the site — which pages were visited and how long you spent on them
  • Information collected from cookies and similar tracking technologies

1.3 Information Received from Third Parties

In some cases we may receive supplementary information from payment processors or identity verification services — solely to ensure the security of your account.

2 Purpose of Using Information

Collected information is used only for the following legitimate purposes:

  • Creating, managing, and verifying accounts
  • Processing deposit and withdrawal transactions
  • Ensuring platform security and preventing fraud
  • Providing customer support and resolving complaints
  • Improving service quality and identifying technical issues
  • Meeting legal and regulatory obligations
  • Implementing responsible gaming policies
  • Providing a personalized experience and promotional offers (if you have given your consent)
We never sell or rent your information to third-party advertisers.

3 Data Storage and Security

bte99 follows industry-standard technologies and processes to keep your personal information secure. Our security measures include:

  • SSL Encryption: All data transmitted between your browser and our servers is encrypted.
  • Secure Server Infrastructure: Data is stored in secure data centers.
  • Access Controls: Only authorized personnel can access your information for specific required purposes.
  • Regular Security Audits: Systems are reviewed regularly to identify potential vulnerabilities.

3.1 Data Retention Period

We retain information for as long as your account is active and for as long as necessary to meet legal requirements. Even after an account is closed, some information may be retained for a specified period under regulatory obligations.

4 Disclosure and Sharing of Information

We may share your personal information with third parties only in the following limited circumstances:

4.1 Service Providers

Only the minimum information necessary to complete a service is shared with payment processors (bKash, Nagad, Rocket, Upay), identity verification agencies, and technology service providers. All such parties are required to comply with our privacy standards.

4.2 Legal Obligations

We may disclose information when required to respond to a court order, government directive, or a lawful request from a law enforcement agency.

4.3 Company Restructuring

In the event of a business merger or acquisition, user information may be transferred — however, the new operator will also be required to comply with the terms of this policy.

Outside of the circumstances described above, we never disclose your information to third parties.

5 Cookies and Tracking Technologies

The bte99 website uses cookies to operate smoothly and to improve the user experience.

5.1 Types of Cookies

  • Essential Cookies: Required for login sessions and core site functionality.
  • Functional Cookies: Remember your preferences and settings.
  • Analytics Cookies: Help improve services by analyzing how the site is used.

You can control or delete cookies from your browser settings. Please note that disabling certain essential cookies may cause some site features to not work properly.

6 Your Rights

As a user of this platform, you have the following rights over your own information:

  • Right to Access: You can find out what information we hold about you.
  • Right to Rectification: You can request correction of inaccurate or incomplete information.
  • Right to Erasure: In certain circumstances you may request that your information be deleted (where no legal obligation requires us to retain it).
  • Right to Object to Processing: You can opt out of marketing communications.
  • Data Portability: In some cases you have the right to request a copy of your information.

To exercise any of these rights, please contact our support team. We will respond to your request within a reasonable time.

7 Protection of Children and Minors

bte99 provides services only to those aged 21 or above. We do not knowingly collect any personal information from minors.

If we are notified that a minor's information has entered our system, we will immediately close the relevant account and delete the information.

Age Verification: An age confirmation process is followed at the time of registration. Additional verification may be requested for any account that raises suspicion.

8 International Data Transfers

In some cases, your information may be transferred to or stored on servers in other countries as needed to operate our services. For any such transfer, we ensure that the receiving party maintains protection standards equivalent to those in this policy.

9 Policy Changes and Updates

bte99 reserves the right to amend this privacy policy as needed. If any significant changes are made, we will notify you via a notice on the platform or by email to your registered address.

Continuing to use the platform after changes have been made means you have accepted the updated policy. We therefore recommend visiting this page regularly.

10 Complaints and Contact

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

Our support team provides assistance in both Bengali and English. We treat every privacy-related request with the highest level of attention.

Have more questions?

Our 24/7 support team is always here for you — ready to answer any question in Bengali or English.

Log in to bte99